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Choice Logistics > Solutions > Reverse Logistics

Reverse Logistics

Choice knows that reverse logistics serves just as critical of a role in the supply chain process as its forward counterpart. This important function significantly affects inventory availability, impacting decisions on what to repair/refurbish and replenish, so there is enough inventory in the pipeline to meet client commitments. Choice customizes the reverse supply chain process for each client’s specific needs ensuring that the returns process is as efficient and effective as possible to reduce operating expense as well as inventory investments.

Features

Customized, client-specific return processes including warranty tracking

Carrier neutrality and integration

Complete item tracking throughout entire supply chain to technician and client level

Delivery confirmation

Part number receipt processes ensures shipped items match for valid part substitutions

Active outstanding engineer/client/repair vendor inventory tracking

Defective inventory consolidation for transfers based on intervals or economical shipping quantities

Repair vendor tracking and performance measurements

 

Benefits

Closed-loop service supply chain asset management

Reduced inventory investment

Variable cost solution based on actual returns

Flexible returns solutions for third-party logistics service providers as well as employees

Easily interfaces with planning and repair