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Net.com Finds Immediate Savings and Improved Customer Satisfaction with Choice Logistics
Choice Solutions Progress On-Time Delivery From 55% to Over 99%; Increasing Customer Satisfaction While Improving the Bottom Line
NEW YORK - April 18, 2005 - Choice Logistics, the global leader in mission-critical service logistics and supply chain solutions, today announced that net.com, a global supplier of communications equipment, implemented Choice Logistics’ solutions to support their rapidly growing inventory, streamline processes and enhance parts delivery performance.
“Choice Logistics’ hands-on approach and genuine interest in the success of its clients sets them far apart from the competition,” said John Guisto, vice president of Global Services for net.com. “Since tapping Choice’s services, our logistics operations are much more efficient, extremely scalable and allow us to focus on our expertise and client satisfaction.”
Partnering with Choice Logistics increased net.com’s on-time delivery on over 100 SLAs (service level agreements) from 55 per cent to 99.7 per cent. Parts availability improved from 87 per cent to 99.8 per cent. Nine weeks after implementing Choice’s services, net.com was consolidated to one central warehouse and experienced a decrease in total inventory from $13 million to $8.5 million.
“We are pleased net.com has experienced such phenomenal results,” said Rob Kass, president and chief operating officer for Choice Logistics. “By implementing a centralized set of logistics processes we have helped net.com deliver better service to their clients while saving them time and money.”
Choice Logistics continues to help net.com set the industry standard by significantly improving service levels and customer satisfaction while expanding the scope of the partnership. As a result, net.com considerably reduces direct and indirect costs.
About Choice Logistics
With over 250 strategic stocking locations (SSLs) around the world and 24x7x365 logistics services for direct management of mission-critical inventory assets, Choice Logistics is a preferred global provider of outsourced logistics and integrated inventory management solutions. Leading companies including Avaya, Cisco, EMC, Equant, Hitachi Data Systems, and others have selected Choice for their third party logistics needs. To learn more about Choice Logistics, visit www.choicelogistics.com; call (800) 593-2108, or e-mail info@choicelogistics.com.
Contact:
Peter Nilsson,
President
Performance Public Relations Inc.
770.886.4295
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