Overview   Client Access      
 

Choice’s proprietary system provides a completely closed-loop solution.  The technology’s flexibility facilitates system modifications and development of new modules, all of which can be combined or used independently.  This real-time, Web-enabled technology tracks orders from the moment Choice is notified throughout the entire lifecycle, via internal dispatch and invoicing capabilities, as well as client-integrated inventory solutions.

Features:
Complete customer service data online
Up-to-the-minute, secure and accurate information available 24/7
Web based, real-time interface to Choice’s information platform with a variety of data exchange options including standard XML and EDI interfaces
Remote order entry
Real time monitoring of live order status
Comprehensive training
Installed-base and related analysis to identify optimization opportunities and alternative support options
Customized reporting
   
Benefits:
End-to-end, global visibility
Closed loop system seamless from internal dispatch and invoicing to client solutions
Asset tracking throughout service supply chain
Improved accuracy
Less IT overlap