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Q4 2008 Media Coverage
Take a moment to view some previous coverage from recent years.
PublisherRecent Coverage
December 23, 2008 ::
How to Develop Infrastructure to Support
Mission-Critical Logistics
There are critical logistics requirements and then there are mission-critical demands. The difference is end-user impact: a lost customer because of a late shipment, or a lost product line (and countless lost customers) because a critical part can't be replaced in time.
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December 19, 2008 ::
Customer Service Gets Personal
Businesses today face the unenviable task of reducing supply chain
costs while increasing front-facing service to end customers. For all the benefits technology wields in the world, it also abstracts the human interface. Good customer service is reactive and proactive.
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