Job Opening

Reverse Logistics Solutions Engineer

Philadelphia, PA Full Time Posted 1 week ago
Position Overview

The Solutions Engineer for the Reverse Logistics business is responsible for analyzing existing client requirements and current operational workflows to identify gaps and opportunities for service and solution enhancements, both operational and systemic. They will be part of a newly structured team dedicated to advancing Choice’s Reverse Logistics service offerings and will lead solution design discussions and reviews. They will outline and clarify requirements and assist in creating a new reverse logistics service offering roadmap. This individual must have technical and analytical expertise of global market mission critical service logistics delivery, which enables the company to expand its services to existing clients while exploring new opportunities with prospective clients.

Job Responsibilities
  • Discover, identify, and define the scope and requirements of new or existing client opportunities
  • Serve as a company liaison with prospective & existing clients, assist in developing mission critical logistics strategies
  • Provide leadership and guidance to clients in the assessment of goals and strategies, to optimize service delivery performance across their program
  • Provide explanation of Choice service offerings and processes to prospective and existing clients as needed
  • Provide technical, strategic, and operational support to the Sales and/or Client Services team in pre-sales activities. For e.g.:
    • Responses to RFP, RFQ and RFI requests
    • Network mapping output summary
    • Material & order process flow slides in MS PowerPoint
    • Implementation timeline (if applicable)
    • Inventory transition plan (If applicable)
  • Handoff scope and requirements details to Project Manager and Solutions Engineering teams when approved for implementation


  • Bachelor’s degree required
  • 5 + years of Sales Engineering experience
  • 5+ years of 3rd Party Logistics (3PL) required
  • 3+ years of experience in reviewing and responding to RFPs
  • Master at optimizing operational processes and designing such processes to leverage Choice’s systemic capabilities
  • Advanced working knowledge of global logistics and transportation industry
  • Excellent written, verbal and presentation communication skills required
  • Skilled in discovery process, requirements analysis and gathering
  • Strong analytical and problem-solving skills
  • Demonstrated ability to understand broad issues and capitalize on market conditions impacting customers’ service strategy, along with strong knowledge of the marketplace
  • Proficient in Microsoft Office Suite
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