Client Transportation Analyst

The TMS Analyst is responsible for the day-to-day upkeep of the TMS System business rules, rates, carrier invoice exceptions, and OTP coding for ZOTP and Carrier OTP.

• Calculate dead weight vs. actual weight of shipments
• Monitor billing file on a weekly basis to investigate discrepancies and/or compare invoices to the rate card
• Vetting of client business rule requests
• Liaising with IT and Client Services to deactivate/activate business rules on request
• Obtain sign off on TMS routing changes from IT when it is tested in a test environment
• Investigate TMS routing queries and fails, researching the rating engine and citing specific reasoning
• Create and present KPI data for QBRs ad monthly KPIs
• Presenting lane performance to local Field Service Managers for improvement/alternative carriers
• Liaising with local Field Service Managers to maintain up to date and accurate regional and global carrier maintenance fields within Choice’s proprietary ERP
• Navigate and maintain proprietary ERP to assure accuracy and current information is accessible
• Lead efforts to identify and implement continuous improvement processes that result in lower operational costs
• Support implementation manager during onboarding of new clients
• Examination utilization of current rates
• Utilizing internal systems to manage, update and track rates
• Execute all system maintenance with regards to rates
• Generate rate templates for special projects, RFP’s and client specific requests
• Liaison between TMS Manager, Field Services Team, Client Team and Carrier community.

• 3+ years of experience
• Bachelor’s degree preferred
• Extensive knowledge and understanding of Microsoft Suite, particularly Excel