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Client Transportation Analyst

Remote - Globally Full Time Posted 4 weeks ago
Position Overview

The TMS Analyst is responsible for the day-to-day upkeep of the TMS System business rules, rates, carrier invoice exceptions, and OTP coding for ZOTP and Carrier OTP.

Job Responsibilities
  • Calculate dead weight vs. actual weight of shipments
  • Monitor billing file on a weekly basis to investigate discrepancies and/or compare invoices to the rate card
  • Vetting of client business rule requests
  • Liaising with IT and Client Services to deactivate/activate business rules on request
  • Obtain sign off on TMS routing changes from IT when it is tested in a test environment
  • Investigate TMS routing queries and fails, researching the rating engine and citing specific reasoning
  • Create and present KPI data for QBRs ad monthly KPIs
  • Presenting lane performance to local Field Service Managers for improvement/alternative carriers
  • Liaising with local Field Service Managers to maintain up to date and accurate regional and global carrier maintenance fields within Choice’s proprietary ERP
  • Navigate and maintain proprietary ERP to assure accuracy and current information is accessible
  • Lead efforts to identify and implement continuous improvement processes that result in lower operational costs
  • Support implementation manager during onboarding of new clients
  • Examination utilization of current rates
  • Utilizing internal systems to manage, update and track rates
  • Execute all system maintenance with regards to rates
  • Generate rate templates for special projects, RFP’s and client specific requests
  • Liaison between TMS Manager, Field Services Team, Client Team and Carrier community.
Skills/Qualifications
  • 3+ years of experience
  • Bachelor’s degree preferred
  • Extensive knowledge and understanding of Microsoft Suite, particularly Excel
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